Report a problem
12. Problems with a business
Raise work problems with the business first and use applicable complaints, trade-body, ADR or legal routes.
Birdly is not the contractor and cannot decide a contractual dispute between you and the business.
If you believe a business is fraudulent, seriously misleading, using Birdly unlawfully, harassing users or creating a safety risk, report it to support@getbirdly.co.uk.
Birdly may investigate platform misuse and suspend/remove a business where appropriate. This does not mean Birdly accepts responsibility for the underlying work.